Technical Support Hours

Technical Support is available from Sunday 7 PM ET to Friday 8 PM ET (24×5), excluding Christmas Day (December 25th) and New Year’s Day (January 1st).

Contact Technical Support

Our Technical Support team can be accessed via four channels to ensure that our customers are able to get the help they need when they need it. The Technical Support team is available through email, telephone, and live chat (accessible below). Our customers can also access our Support Center, which includes a comprehensive Knowledge Base and supplemental documentation, by clicking “Contact Support” within your Vision Critical platform.