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The Rise of the Chief Customer Officer

An exclusive webinar with the global
authority on customer experience: Jeanne Bliss

89% of organizations intend to compete primarily on customer experience in 2016. Are you ready to enter the fray?

Jeanne Bliss literally wrote the book on customer experience. The authority on what it takes to design an organic, results-driven customer experience program, she’s guided brands like Microsoft, Land’s End, Allstate and Coldwell Banker.

Bliss has amassed a body of knowledge unmatched in modern business today. In this exclusive webinar, she’ll share stories from the frontlines of CX and strategies to improve your end-to-end customer journey. Connect with the world’s first chief customer officer.

Who should watch this webinar:

  • CX professionals
  • UX/UI design professionals
  • Marketing managers and executives
  • Operations managers
  • E-commerce managers
  • C-Suite executives and influencers

In this webinar, you’ll learn:

  • How to build a framework for superior CX
  • Why customer-centric companies all share five core CX competencies
  • How engaging with your customers on an ongoing basis improves CX

Join Bliss on the path to CX perfection.

On-demand webinar details:

WEBINAR The Rise of the Chief Customer Officer
DURATION 45 minutes

Watch on-demand

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